Privacy Policy

Last updated: July 2026

This policy explains what information Hiwozen collects through this website and how it is used. Hiwozen provides outsourced customer support, quality assurance, back-office, and sales support services to business clients.

Information we collect

When you submit the contact form on this site, we collect the information you provide directly: your name, company, email address, service interest, and message. We do not use tracking cookies or third-party analytics on this site beyond what is required to deliver the contact form.

How we use it

• To respond to your enquiry and discuss a potential engagement.
• To follow up with relevant information about Hiwozen's services.
• We do not sell or share your information with third parties for marketing purposes.

Client and end-user data

Where Hiwozen is engaged to provide support, QA, or back-office services on behalf of a client, any customer or operational data handled during that engagement is governed by the terms agreed directly with that client, including any applicable data processing or confidentiality agreement — not by this website policy.

Data retention

Contact form submissions are retained only as long as needed to respond to your enquiry and maintain a record of business communications.

Your rights

You may request that we delete information you've submitted through this site by emailing info@hiwozen.com.

Contact

Questions about this policy can be sent to info@hiwozen.com.